A Helping Hand – The New InVentry Support Portal

Need some help with your InVentry system? No problems! We’ve revamped our support portal and given it loads of new tools to help answer most queries regarding your InVentry system.

If you’re looking for a quick answer to a ‘how do I’, or if you’re just super busy and just don’t have the time to speak to one of our team over the phone, make sure you visit the new portal which includes.

Online Chat

A quick and easy way to get the answers you need without having to break away from your work. Chat live to one of the members our support team who can walk you through any help you need at your own pace.

Guides and Tutorials

An abundance of easy to access information regarding our products and their features, guiding you through any questions you may have or little snag you could potentially hit.

Webinars

Our pre-recorded webinars offer full remote training on the InVentry console as well as sessions. You can also sign up to watch a live training session with one of our experts.

Community Forums

Have a question for an InVentry product professional? Check out our community forums where you can get answers from both experts and our wider community.

Ticketing System

Raise a support ticket against your InVentry system and our team will get to work on resolving your issue. This feature also allows you to track progress of existing tickets.

Feature Requests

Feel like we’ve missed a trick? Request and discuss any ideas with a product developer and we’ll see what we can do. We’re always looking to improve and provide the most user-friendly experience possible.

This is just the start of the planned support portal improvements, we’re going to be adding new content week by week – if you have any suggestions on how we can make it even better, drop us line and we’ll see what we can do. For more information or to access our support portal click here