Can I use the system?
Of course! We encourage you to use your InVentry sign in screen as much as possible to determine the nature, characteristics and functioning of the system. You must keep the system in the same condition as it was when installed. Fair wear and tear is expected, but we’ll need to charge for any new damage caused whilst the system is in your care until it is collected by our engineer.
What if the system is damaged?
If, on collection, the system is not in a returnable condition, as described above we are entitled to charge you up to value of the system if it is not fit for reuse as a result of excessive wear or any damage it has been subject too. We reserve the right to charge you:
- For the cost of the repair required to make the system ‘good as new’
- The full price of the system (not including any additional license costs) should repair not be possible.
What about the removal process?
We will remove your InVentry system from site, on completion of all pre-removal requirements and no longer than 35 days from installation, all items which it was responsible for the installation of, up to and including all items listed on the invoice issued by InVentry.
How and when will I receive my refund?
If you paid for the system in full or using a split payment scheme, you will receive the Purchase Price of the system, or the amount paid to the Company under the split payment to an account nominated by yourself. Where the purchase is made via an InVentry reseller, any credit and refund will be issued by the reseller.
Any repayment will not include ‘bespoke’ items created as part of the installations, such as permenent ID badges and kiosk branding. Return of payment will be undertaken 60 days from the date of installation.