Paxton Door Access Installation Terms & Conditions
Door Unit Installation Terms & Conditions
InVentry provides direct support to facilitate the smooth installation of your Paxton Door Access control unit(s) and all installations are subject to the following terms and conditions.
Aborted or Incomplete Installations
If our engineers are unable to start or complete the installation due to any of the reasons listed, then InVentry will charge the customer for a return visit (*charged at InVentry current rate – “Access Control Site Visit” – “INVPAXVISIT”)
- Engineers are unable to gain access to the building or any required areas
- The start of the installation is delayed due to a reason directly related to the customer (our engineer must be able to start work by 09:00 to guarantee completing the installation)
- No suitable power or network sockets available within 3m of the installation location
- Our engineer is unable to install or configure the necessary software due to network security settings, policies or if features of the network prevent or delay the installation
- Any other reason directly related to the customer that prevents the installation.
Power and data
The following are required to be in place and tested prior to the installation:
- 1x dedicated 230v 3A unswitched fuse spur on secure side at ceiling height per door
- 1x dedicated RJ45 network data point on secure side at ceiling height per door
Please note
- Power and data should be located no more than 3m from the door unit
- Surface trunking/conduit will be used where required in order to contain cabling infrastructure
Asbestos and other Hazardous Materials
In some cases, it may be required to drill through walls and run cables through ceilings, in order to complete your InVentry installation. Your engineer will discuss the location of your units with you. It is the customer’s responsibility to notify the engineer or project manager of any known hazardous materials which may be encountered during the installation.
Customer Postponed Installations
Once your installation date has been confirmed, InVentry will assign engineering resources for you, as well as the engineer’s time. This may also include additional items such as hotel bookings for our engineers. For this reason, if the customer postpones their installation within 5 business days of the agreed installation date, then a re-booking fee will be charged.
Door Fittings
It is the customers responsibility for ensuring that all doors close and sit flush to the door frame to ensure access control can function correctly. Where magnets are to be installed, there should be no obstruction in place such as alarm contacts – if these are present and effect desired hardware install location the customer will be responsible for arranging their repositioning. In addition, any automatic closures on doors must be fully functional and set accordingly. Please note, InVentry take no responsibility for automation hardware; this will remain the responsibility of the original supplier or manufacturer.
For any gate installation where groundworks have been fitted, if the groundworks are inaccessible or have collapsed, it will be the customers responsibility to rectify.
If our installation is unable to be completed due to any of the above factors, any return visits to complete the works will be charged at InVentry’s current rate – “Access Control Site Visit” – “INVPAXVISIT”
Escape Doors
InVentry can offer to install 12v electronic magnets and strike locks to a variety of door types however do not take responsibility for the installation or removal of any mechanical hardware currently in place such as keylocks, thumb turn, pull handles etc. The building owner, end user, architect or other consultant is responsible for defining the fire escape routes and what the requirements of the local fire officer are, for example certain door types are designed to comply with BS EN 179 Emergency exit devices and BS 1125 Panic exit devices. Should a customer be unsure it is advisable that they contact their fire officer informing them of intentions to install electronic access control. InVentry will be happy to discuss in more detail and provide information and guidance. These should be marked with regulatory signs that show a white figure running against a green background, often accompanied by the words ‘Fire exit’ or ‘Exit’ and a white direction arrow. Where a door is the only way out of a room, it should be treated as an escape route.
Existing Cabling Infrastructure
InVentry will aim to replace any local cabling required as part of an installation within the 3x metres specified. For installations that exceed 3x metres InVentry can attempt to utilise existing cable infrastructure however should the cables fail, be damaged, or not suitable it is the responsibility of the customer to repair/replace.
External and Unsupported Items
The Paxton Door Access Control system is a network reliant device that uses your existing network infrastructure. Because of this, problems that are external to InVentry can have an impact on how the Paxton system performs. The following items are considered external to InVentry and are therefore out of the scope of our support:
- Network, computer and environmental items
- Any issue with the local network that prevents the InVentry system from establishing a reliable connection from your Paxton door control mechanism
- Any performance issue with the local network that causes either system to underperform
- Problems or issues with the customers hardware or software (computers, switch’s etc)
- Any issue arising from the use of unsuitable networking equipment
- Any issue arising from or attributed to the customers electricity supply
- Any equipment or software not supplied by InVentry or Paxton
Fire Alarm Interface
InVentry recommend that a fire alarm interface be installed on the secure side, at ceiling height per door – this ideally installed next to door power and data. If no fire alarm interface is present on the day of installation, InVentry can, if requested leave contacts ready for your local fire alarm installer to connect and test.
Please note the following:
- Whether new or existing – the fire alarm interface will need to be installed, commissioned & tested by your local fire alarm installer. InVentry cannot be liable for a fire alarm interface releasing doors on an alarm sounding. We suggest having your local installer present whilst InVentry are onsite completing installation works.
- We always recommend that an escape override device be installed as part of your installation due to the requirement of having a manual override for cutting power to a lock in the case of an emergency.
- Net2 Software can be configured to allow for the opening of doors in the event of emergency with only one fire alarm interface installed – this requires an additional, chargeable license for Paxton Net2 Pro. Please discuss this with your account manager.
Groundworks
InVentry do not offer a groundworks service however we are happy to recommend third party suppliers and/or discuss requirements with any customer sourced third party.
Installation Cabling
InVentry will aim to conceal any cabling required as part of an installation using either existing containment or stud wall partitions where possible, however if this is not possible then plastic surface mount containment will be used. If you have any specific requirements, please liaise with either your Account Manager or designated Project Manager.
Local Hardware
Readers, push to exit buttons, escape override devices will typically be installed between 900mm – 1200mm to comply with DDA regulations. If you have any specific height requirements please liaise with either your account manager or designated project manager.
Site Access and Safety
Our engineer will require access to the location where your Paxton door controllers will be installed for the duration of the installation. Although our engineers always comply with health and safety policies, the installation will require the use of power tools and may in some cases partially block entrances or exits.
On the day of your installation please note the following:
- The Site manager must be available on day of installation with Asbestos register
- The installation area should ideally to be cordoned off with alternate routes to be made available if possible
- Due to potential disturbance, it is important that all staff are aware that the installation is going ahead at the time to avoid disruption