InVentry improve contractor and visitor management for Royal Holloway University of London

Expensive, painful, unmanageable and a nightmare – just some of words used by Angela Muswell from the Royal Holloway University of London to describe their contractor management before InVentry landed: “We manage the performance of our contractors. We check what time they come in and what time they go when they sign out. We’ve actually changed contractors on the basis that they were not performing and attending site when they were supposed to be.”

The University have received great feedback from the contractors using the system, as Angela explains: “They love it, they think it’s awesome because it’s so quick. They don’t have to stand there and write a new badge each time. If we’re busy, which we often are because it’s a service desk as well, they can just sign in and get going without needing to talk to us.”

Royal Holloway 01

We like that it’s all managed off site and it isn’t on our server. The involvement of our IT department has been very minimal. It has been incredibly reliable and we very rarely have to contact the InVentry service desk, and when we do the service is impeccable.” When asked her advice for other organisations considering InVentry Angela simply said: “Do it – you won’t regret it.”