BASF

THE CLIENT

BASF supply raw materials to most industries in the UK, from agriculture to chemicals right the way through to pharmaceuticals and automotive supplies. Their first sales offices were established back in 1880 – situated in London – and have since grown into a global phenomenon, with over 122,000 employees worldwide.

THE CHALLENGE

BASF required a modern, efficient and easy to use solution to invite, register and manage visitors at their office. The system needed to also offer functionality around emergency evacuation management, on-site security and the ability to generate reports.

The chosen system would then be placed in their reception area to supplement their current offerings, as well as helping to modernise and make the right first impression to visitors. Another key element BASF had to consider when looking for a visitor management system, was its capability to fit in with their current security processes and server requirements.

THE SOLUTION

BASF needed a sign in system that could be easily installed and work alongside their current systems without disrupting the business. With InVentry’s ability to offer a personal and bespoke approach to visitor management, they were able to deliver just that.

As BASF welcome multiple visitors to their site on a daliy basis, they needed a streamlined solution that would enable them to provide a personalised and professional welcome to visitors every time, whilst being able to see who was due to arrive on site ahead of time. Through InVentry’s visitor management features including pre-booking visitors, each morning BASF can now create customised reports showing their expected arrivals for the day ahead along with details of who they are due to visit.

With BASF holding many onsite events, being able to pull up to date evacuation lists and account for onsite visitors was a necessity for the business to ensure the safety of guests during an emergency. By ensuring all onsite arrivals sign into the building through their electronic system, BASF have been able to utilise the emergency evacuation elements of InVentry and improve the accuracy of their reporting.  

Having the ability to manage their onsite events through the InVentry system was an additional bonus for BASF. Not only has this reduced administrative task for their team by enabling them to upload delegate data in bulk, but it’s also significantly reduced the time required for delegates to sign into the building. Now in just a few seconds, their visitors can sign into the relevant on-site event and receive a customised printed ID badge. By capturing this sign in data, BASF have been able to enhance their security protocols by knowing exactly who is on site at any given time.  

Chris Skurray, Facilities Manager at BASF commented:

“InVentry’s personal and bespoke approach promised to deliver a solution which was both commercially competitive as well as delivering our technical requirements. The system has been a welcome new member of our team! It’s been great at enhancing the visitor experience and takes work away from us so we can really focus in on our day-to-day tasks.”

“It’s so easy to use and flexible. We didn’t realise how much of a benefit the event management features would be for us as it wasn’t something that was planned within our original scope of requirements, but it has proved to be a very welcome and beneficial part of the system!”.

“I cannot recommend InVentry highly enough, their ability to tailor a solution around your requirements makes the task of introducing, or upgrading, your digital sign in system as smooth as you could possibly hope for!”