“The paper based system we had in place wasn’t very efficient. Everything was very dated from a user experience point of view. Because we’re a technology based organisation, it wasn’t creating the right first impression when visitors and contractors arrived on site.” Along with providing a more modern solution to sign in, Dean had other priorities: “We were quite close to moving into new premises with an unmanned reception. This meant the system we chose had to be automated as well as provide notifications of arrivals.”